Privacy Policy
Last updated: October 2025
Introduction
Magistic AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our AI-powered solutions and SaaS products.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or contact forms
- Subscribe to our newsletter or updates
- Use our AI solutions and SaaS products
- Participate in surveys or provide feedback
This information may include: name, email address, company name, phone number, and any other information you choose to provide.
Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Analytics data to improve our services
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve and personalize user experience
- Respond to inquiries and provide customer support
- Send updates, newsletters, and marketing communications (with your consent)
- Analyze usage patterns and optimize our AI solutions
- Detect, prevent, and address technical issues or security threats
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
- The right to access, update, or delete your personal information
- The right to rectification if your information is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right to request restriction of processing your personal data
- The right to data portability
- The right to withdraw consent at any time
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: contact@magisticai.com