The problem
Buying questions arrive at all hours and get answered by whoever has the phone. Orders are retyped by hand, follow-up depends on memory, and chat revenue never shows up in reporting.
All products
Commerce · Confirra
Turn customer conversations into confirmed revenue.
Confirra puts trained AI agents on your customer channel. They answer from your real catalogue, confirm orders, upsell, and write everything back to your CRM.
What Confirra does
It runs the commercial conversation end to end: answers from real catalogue data, drafts the order the moment the customer commits, sends the payment step, and records the outcome.
Key features
01
Order confirmation conversations
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Catalogue-accurate answers and pricing
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Upsell and cross-sell at the right moment
04
Lead capture and qualification scoring
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Payment step inside the conversation
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One-click human takeover
07
CRM records written from the chat
08
Multilingual replies
Use cases
How it works
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Connect your catalogue and your customer channel.
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Configure tone, business rules and what the agent may never do.
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Test the agent in a sandbox before a customer ever sees it.
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Go live, with your team one tap from any conversation.
Why it is different
Confirra does not just reply. It creates the order, moves the money step forward and leaves a record behind, which is why chat stops being invisible to your reporting.